Exhange & Refunds Policy

Policy For Local Orders:

No Refund, Only Exchange:
We offer exchanges for items purchased from our online store.
Unfortunately, we do not provide refunds. If you are not satisfied with your purchase, you may exchange it for a different size, color, or style of equal or lesser value.

Exchange Eligibility:
To be eligible for an exchange, the following conditions must be met:

• The item must be in its original condition, unworn, unwashed, and with all tags and labels attached.
• The exchange request must be initiated within 15 days of receiving the item, based on the delivery date confirmed by the shipping carrier.
• You can exchange your purchased items only once, regardless of the quantity bought under the same bill.
• Please check all your items carefully and make any exchanges in a single request.
• Multiple exchange visits for different items from the same bill will not be entertained.

Return Shipping Costs Policy:

If the return is initiated because of an issue caused by Hareemz (e.g., incorrect item sent, defective product, or other errors attributable to Hareemz), the shipping costs for returning the item will be borne by Hareemz.
In such cases, customers are advised to contact our customer service team, who will provide the necessary return shipping label or reimburse the return shipping costs, as applicable.

Shipping Costs Due to Customer's Reason:
If the return is initiated for reasons unrelated to Hareemz's error (e.g., change of mind, incorrect size ordered by the customer, or any other reason not attributable to HAREEMZ), the shipping costs for returning the item will be borne by the customer.
Customers will be responsible for arranging and covering the costs of shipping the item back to Hareemz designated return address.